Hmm, odd. Please do post the log, though, thanks
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| 64 bit version crashes after splash screens (Win 8 issue?) http://www.runestorm.com/forums/viewtopic.php?f=111&t=77711 |
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| Author: | dorianmatthews [ Fri Jun 14, 2013 6:23 am ] |
| Post subject: | 64 bit version crashes after splash screens (Win 8 issue?) |
I will check for logs soon but since the game was just released I wanted to let you know about the issue asap. As I said all I know so far is the 64 is non-functional for me but the 32 works. I will post the rest of my system information if necessary. |
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| Author: | ShadowBlade [ Fri Jun 14, 2013 6:36 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Hmm, odd. Please do post the log, though, thanks
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| Author: | dorianmatthews [ Fri Jun 14, 2013 6:41 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Log: Log file open, 06/14/13 08:02:14 Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467 DevConfig: GConfig::Find has loaded file: ..\..\Engine\Config\ConsoleVariables.ini Init: Version: 10499 Init: Epic Internal: 0 Init: Compiled (64-bit): Oct 28 2012 02:50:03 Init: Changelist: 1426632 Init: Command line: Init: Base directory: C:\Program Files (x86)\RooksKeep\Binaries\Win64\ [0000.44] Init: Computer: PC [0000.45] Init: User: Matt [0000.45] Init: CPU Page size=4096, Processors=8 [0000.45] Init: High frequency timer resolution =2.610646 MHz [0000.45] Init: Memory total: Physical=15.0GB (15GB approx) Pagefile=17.4GB Virtual=8192.0GB [0000.45] Log: Steam Client API Disabled! [0000.48] Init: WinSock: I am PC (24.101.132.31:0) [0000.48] Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes. [0000.48] Init: Object subsystem initialized [0000.48] Log: Last hardware survey: Ver=-1, Date=0. Uploading again. [0001.74] Log: Found D3D11 adapter 0: NVIDIA GeForce GTX 660 Ti [0001.74] Log: Adapter has 1986MB of dedicated video memory, 0MB of dedicated system memory, and 2047MB of shared system memory [0001.75] Log: Found D3D11 adapter 1: Microsoft Basic Render Driver [0001.75] Log: Adapter has 0MB of dedicated video memory, 0MB of dedicated system memory, and 256MB of shared system memory [0001.76] Log: Shader platform (RHI): PC-D3D-SM3 [0001.80] Log: PhysX GPU Support: DISABLED [0001.80] Init: Initializing FaceFX... [0001.80] Init: FaceFX 1.7.4 initialized. [0001.81] Init: XAudio2 using 'Speakers (Sound Blaster X-Fi Xtreme Audio)' : 8 channels at 44.1 kHz using 16 bits per sample (channel mask 0x63f) [0006.35] Log: Successfully upload UDK hardware survey to http://et.epicgames.com/PostUDKSurveyHandler.ashx in 3.20 seconds. [0012.50] Init: Finished loading startup packages in 10.53 seconds [0012.51] Log: 72609 objects as part of root set at end of initial load. [0012.51] Log: 0 out of 0 bytes used by permanent object pool. [0012.51] Log: Initializing Engine... [0013.20] Init: UEngine initialized [0013.25] Init: XAudio2Device initialized. [0013.38] Init: Client initialized [0014.08] Log: Steam Client API is unavailable [0014.35] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.' [0014.35] Warning: Warning, Failed to find object 'Class None.' [0014.36] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.' [0014.36] Warning: Warning, Failed to find object 'Class None.' [0014.36] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.' [0014.36] Warning: Warning, Failed to find object 'Class None.' [0014.36] Warning: Warning, Failed to load 'Class None.': Failed to find object 'Class None.' [0014.36] Warning: Warning, Failed to find object 'Class None.' [0014.43] Log: LoadMap: RKFrontEnd01?Name=Player?Team=255 [0015.11] Log: Game class is 'RCEntryGame' [0015.13] Log: Primary PhysX scene will be in software. [0015.13] Log: Creating Primary PhysX Scene. [0015.14] Log: Bringing World RKFrontEnd01.TheWorld up for play (0) at 2013.06.14-08.02.29 [0015.14] Log: Bringing up level for play took: 0.024217 [0015.14] ScriptWarning: Accessed None 'Profile' UIDataStore_OnlinePlayerData Transient.DataStoreClient_0:UIDataStore_OnlinePlayerData_0 Function Engine.UIDataStore_OnlinePlayerData:OnLoginChange:0134 [0015.14] ScriptWarning: Accessed None 'Profile' UIDataStore_OnlinePlayerData Transient.DataStoreClient_0:UIDataStore_OnlinePlayerData_0 Function Engine.UIDataStore_OnlinePlayerData:OnLoginChange:0168 [0015.14] Log: Bool UseVsync set to 0 [0015.20] Log: ########### Finished loading level: 0.770151 seconds [0015.20] Init: Game engine initialized [0015.20] Log: Initializing Engine Completed [0016.84] Log: >>>>>>>>>>>>>> Initial startup: 16.84s <<<<<<<<<<<<<<< [0020.90] Log: === Critical error: === Fatal error! Address = 0xcc741cf7 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UserCode\rkutils.DLL] Address = 0xc4a48133 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc2ee11e7 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309daa2 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a2cbf (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309002e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309b219 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309002e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309b219 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc3099e1c (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309002e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30aa8c7 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc337c7f9 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc35935fd (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc35b089e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc3709442 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a2cf7 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309b219 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309002e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc3099e1c (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309b1f1 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc307ee90 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309fb69 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309b219 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc309b219 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a01bc (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a305e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc3099e1c (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30a0190 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc30aa8c7 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc376c2ca (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc376d9a6 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc35d2908 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc3520f23 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc46013c0 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc460673e (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc46067aa (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0x555fc9b4 (filename not found) Address = 0x5559ec80 (filename not found) Address = 0xb4bf24ca (filename not found) [in C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll] Address = 0x555fc51e (filename not found) Address = 0x1111868 (filename not found) Address = 0xc2ee0000 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] Address = 0xc2ee0000 (filename not found) [in C:\Program Files (x86)\RooksKeep\Binaries\Win64\UDK.exe] |
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| Author: | dorianmatthews [ Fri Jun 14, 2013 6:42 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Also I'm not 100% sure yet but I seem to be unable to save at least my resolution/windowed preference so far. |
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| Author: | ShadowBlade [ Fri Jun 14, 2013 6:47 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Your machine is a 64bit, presumably? Also, did you run/install with UAC on or off? I wonder if that has an effect. |
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| Author: | ShadowBlade [ Fri Jun 14, 2013 6:53 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Did you see any startup movies yet? The UnrealEngine or RS logos? Did you try running it more than once? |
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| Author: | dorianmatthews [ Fri Jun 14, 2013 6:56 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Yes it is 64-bit and quite honestly I don't know exactly what UAC is except that it stands for user account control. Also, I'm not sure what the best way is to copy system information to the clipboard in windows 8, if you'd like that info. EDIT: I did see the 2 splash screens before it crashes (UDK/UE3 one, then yours) and I've tried running it at least 4 times now. |
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| Author: | ShadowBlade [ Fri Jun 14, 2013 6:59 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Ok, thanks for the info. We'll see what we can do ASAP.
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| Author: | ShadowBlade [ Fri Jun 14, 2013 7:46 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Here is an idea. Can you try installing it somewhere other than 'program files'? It seems UAC might not like anything being changed in said folder, resulting in settings not being saved  Try something like "C:\Games\RooksKeep"
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| Author: | dorianmatthews [ Fri Jun 14, 2013 8:08 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Success. Saved resolution and windowed preference--also saved some changes I made to the server hosting rules after I restarted the game. |
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| Author: | ShadowBlade [ Fri Jun 14, 2013 8:14 am ] |
| Post subject: | Re: 64 bit version crashes after splash screens (Win 8 issue |
Excellent. In the mean time, we'll see what we can do about Win8 64bit crashes
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