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| refund http://www.runestorm.com/forums/viewtopic.php?f=111&t=78548 |
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| Author: | nogoodgamers [ Mon Nov 23, 2015 1:39 am ] |
| Post subject: | refund |
i am requesting a refund because my frame rate is below 10 with this game and its not fun for me so i was wondering if i can get a refund |
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| Author: | Black Eagle [ Mon Nov 23, 2015 2:44 am ] |
| Post subject: | Re: refund |
If you purchased the game on Steam, you can request a refund there via Steam Support. Otherwise there are a couple things you can do to fix it: Q: The dark gods conspire to slow the game's FPS to a snail's pace, what will remove this curse? Fortunately no sacrifice is needed, you can instead try restarting your computer first. If that doesn't work, try adjusting the settings in the options menu. Failing that, find the UDKSystemSettings.ini file in your game's "\UDKGame\Config\" folder. Try setting some of these values to false and then launching the game again: Code: Bloom=false DynamicLights=False DynamicShadows=False MotionBlur=False bAllowLightShafts=false LensFlares=False FogVolumes=False bAllowD3D9MSAA=False AmbientOcclusion=False MaxMultiSamples=0 You can also try manually running the Unreal Engine 3 redistributables installer for the game and then launching again; you can find the "UE3Redist.exe" in the game's "\Binaries\Redist\" folder, that's the one you need. If that doesn't help, you may have to download the core ones from the Microsoft website: http://www.microsoft.com/en-za/download ... x?id=40784 Be sure to install the one appropriate for your system(32bit[x86], or 64bit). Also consider updating your video drivers, and Direct X manually should none of the above work for you. |
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