In the interests of sanity and sanitation company policy, here is a growing list of frequently ask questions and answers you can refer to for quick reference.
Q: I'm thinking of Pre-Ordering your game, or buying one of the addons\spin-offs, what do I get for it, how do they come together?
If you Pre-Order the main Viscera Cleanup Detail game, you get all future and current addons for free, this includes Santa's Rampage and VCD: Shadow Warrior, you will also recieve a Steam key for the main VCD game when it comes to Steam Early Access.
Each game installation is however seperate, and both VCD:SW and VCD:SR come with a seperate Steam key.
Q: Ok, I've pre-ordered your game through the Humble Widget, how do I actually get it?
You should recieve an email with links to the download, and you will also recieve Steam keys to the VCD:Shadow Warrior and VCD: Santa's Rampage games on Steam.
Be sure to check your email and the Humble store page.
Q: What is the 'aim' of the game, what are your objectives?
Your objectives are your own, the company you as a janitor are employed by may not look kindly on making a worse mess, but no trends were ever set by doing what others wanted, be a rebel, do some painting.
If however you have an OCD itch, be sure to scratch it by cleaning up, and not by scratching yourself.
The only rule is: "There are no rules", which is technically a rule, but no matter.
Q: Can I monetize videos and or footage of VCD on YouTube, etc?
Yes, yes you can, affirmative, certainly, if you wish, indeedlington, indubitably so.
Q: I've got a bug\error\crash\complaint\suspicious itch to report, where do I go?
You can post your thoughts or bug reports right here: Feedback Thread
Q: The game crashes with an "UnSetup.exe has stopped working" error, help!??
Don't panic, keep a safe distance and follow these steps:
(1): Download and install .NET framework 4.5 manually from the official microsoft website: Microsoft .NET framework 4.5
(2): Try launching the game again, if it should attack you once more, then download this file: Automatic EULA accept App
(3): Place the file under "\Binaries\" in your main game folder, run it then click on "Accept EULA" and then "Yes".
(4): Launch the game and pray to your god or gods.
You can check these pages for more info too:
Steam Forums for Antichamber
RS Forums Post
Q: Upon launching the game through Steam, it installs .Net, crashes, restarts my computer and then repeats. What do I do!?
A proper brand of Bug-spray is in production for this fiend, but for now you may be able to kill it with these tricks: http://steamcommunity.com/app/255520/di ... 163401247/
Q: My game's settings refuse to save, why does it hate me so?
The common cause for this is having the game installed under Program Files, it should still run if you move the whole game's folder out to a more basic directory, such as "C:\Games\"
You will however have to find the exe again. Look for "\Binaries\Win32(64)\UDK.exe"
Q: Upon launching the game through Steam, it installs .Net, crashes, restarts my computer and then repeats. What do I do!?
Try manually installing .Net 4.5 from the Microsoft website: Microsoft .NET framework 4.5
A proper brand of Bug-spray is in production for this fiend, but you can find more info here: http://steamcommunity.com/app/255520/di ... 163401247/
Q: When I try launching the game on Steam, it starts, then closes a moment later. I don't even see any log files in the game folder, what is it doing?
This seems to be a problem with the Steam install not always installing the required prerequisites. Try running the UE3Redist.exe file under the game's "Binaries\Redist\" folder.
If that doesn't work, try manually installing .Net 4.5 from the Microsoft website: Microsoft .NET framework 4.5
Q: When I try launching the game, it starts, then crashes a moment later. The Log file complains of "Assertion failed: i>=0 && (i<ArrayNum||(i==0 && ArrayNum==0)) "
This seems to be a problem with the Steam install not always installing the required prerequisites. Try running the UE3Redist.exe file under the game's "Binaries\Redist\" folder and launching the game again.
If that doesn't work, try manually installing .Net 4.5 from the Microsoft website: Microsoft .NET framework 4.5
Q: My game's settings refuse to save, why does it hate me so?
Sometimes this is a special case issue, so we advise you to ask for help specifically.
Q: The game crashes on me(Built With UDK Has Stopped Working), often complaining of "Direct3DDevice->CreateVertexShader" gibberish in the log file, what do I do!!!?
Chances are you will need to update your video drivers, search for your video card manufacturer's website and download the latest drivers for your card.
Q: The dark gods conspire to slow the game's FPS to a snail's pace, what will remove this curse?
Fortunately no sacrifice is needed, you can instead try adjusting the settings in the options menu. Failing that, find the UDKSystemSettings.ini file in your game's "\UDKGame\Config\" folder.
Try setting some of these values to false and then launching the game again:
Bloom=false
DynamicLights=False
DynamicShadows=False
MotionBlur=False
bAllowLightShafts=false
LensFlares=False
FogVolumes=False
MaxAnisotropy=0
bAllowD3D9MSAA=False
You can also try manually running the Unreal Engine 3 redistributables installer for the game and then launching again; you can find the UE3Redist.exe in the game's "\Binaries\Redist\" folder, that's the one you need.
Also consider updating your video drivers, and Direct X manually should none of the above work for you.
Q: I want to play co-op, but my friend simply can't connect no matter what we do, how does it work!!??
If you are attempting to host a game for a friend online and you are connected to the internet through a router to the outside world, you as the game's host may need to forward the game's unique 'Port' number.
Information about port forwarding can be found on your Router manufacturer's website; Make sure that you forward ports 7777 (Game) and 27015 (Steam).
Once the ports are forwarded, you must know your public IP-Address, you can do this by visiting: www.whatismyip.com
Give this number to your friend, and ask him to enter or paste it into the connect box in-game.
Be sure to check here for a full guide! (Thanks go to Job, @IndieSWD): Online Game Guide
Q: I just saw items flicker on the floor and then vanish, I am freaking out!! Do they count against me getting the cleanup achievements?
Nope. Flickering items that vanish do not count against you cleaning up, neither the full cleanup nor full destruction achievements are affected by items that flicker away. Instead we propose that you enjoy the psychedelic trip it provides and then go about cleaning up once more, free of worry.
Q: I'm more or less absolutely completely sure that I have cleaned up the entire place, even after searching every corner with the sniffer, but it still says I've left something, what am I missing?
There is a rare chance of items getting stuck in the floor (not flickering), often a by-product of TNT explosions, this can sometimes cost you a full cleanup, this problem is being worked on, for now you have two choices:
-You can either try opening the game's console with the '~' key, typing KillNearestMess a few times and then see if that worked.
-Or, you'll just have to clean again.
Q: What is the disturbing looking third weapon? The cyan protruding thing? What do the two colors mean, what does it do!!??
The "Sniffer" is used to detect subtle messes scattered around the map that you may have missed.
When in 'Blue Mode' it detects blood, viscera, and other such biological mishaps, including soaked buckets.
When in 'Green Mode' it detects trash, casings, broken things, and other objects that need to be destroyed or cleaned.
The sniffer will beep faster and faster the closer you get to a mess, keep a keen ear out for its subtle changes in pitch when you are looking for messes you've missed.
Q: I've filled the buckets and bins with all the messes, does this count as having cleaned up?
No, you also need to burn it all, yes even the water buckets, the laws of physics are a bit bendy when janitors are on the job. Free your mind!
Once everything has burned away, and you've left nothing else messy around, you will have technically cleaned up.
Q: This game is cruel, why oh why why WHY did you make limbs and TNT come out of the machines!??? I had just cleaned everything and now it's ruined!
Cleaning is not easy in real life, nor should it be in a game about cleaning up far far worse debarcles.
A Space-Janitor must be tough, ruthless and have a certain penchant for suffering to get through his day, the company can't afford the best, so a janitor must make do with faulty and cruel equipment.
After all, that's what the game is really about; piling problems on you until you solve them on your own.
Your cleaning must be a gruelling and unrewarding task, especially punished for your carelessness.
Q: I can't save my game, does the game have a save feature?
Yes, it does now! When in the map cleaning up, press 'Esc' and hit Save. You can then load that up from the main menu with the 'Restore' option to the left of the 'Start Game' or 'Host Game' options.
Q: What items are considered Christmas items?
All Santa hats, candy canes, baubles, presents, action figures, toy guns(not Santa's gun), toy dolls, and candles.
If you lose any more than 4 Christmas items, you will not get the Christmas Crisis Corrected achievement.