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Game doesn't launch
http://www.runestorm.com/forums/viewtopic.php?f=114&t=78794
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Author:  Sahara [ Thu Jul 06, 2017 9:43 pm ]
Post subject:  Game doesn't launch

Hi, my friend bought my VCD yesterday through steam and gifted it to me. Upon downloading and trying to launch the game, it hasn't worked. I've been trying to get it to work since then, doing everything suggested on other threads on steam, and also from your FAQ.

After downloading the game, it finishes fine & installs the prerequisites. When I launch the game the first time after it finishes downloading, it has a first time setup with 3 parts. When that finishes, nothing related to the game opens and it seems to close. Trying to launch it from the desktop icon or through the 64-bit option on steam both give me a new one time setup, on my friends list it shows that I'm playing the game, but nothing happens and it no longer says I'm playing the game ~30 seconds later.

I wanted to avoid wasting your time with questions people have asked a million times before (since this seems like a common problem) but nothing so far has worked. Here's a list of things I've tried so far, in no particular order:

-Ran the UE3Redist.exe file under the game's "Binaries\Redist\" folder
-Manually downloaded .net 4.5
-Updated my graphics card drivers
-Updated my windows install (I use 8.1)
-Verified my computer has the specs to run the game (it can)
-Verified the integrity of game files through steam library page
-Made sure the ResX ResY match my computer's
-Tried launching the game with fullscreen equaling both true and false
-Uninstalled and reinstalled the game at least 3 times (after updating or installing various things that ended up not working before or after the un/re install
-Restarted my computer countless times

I'm probably forgetting some stuff but I think that's the bulk of it. The logs folder only has one text document titled "Launch" which is empty.

Was super excited to have this game cause I could finally play with my friends.. only to have it not work.. hopefully you guys can help :D

Author:  Black Eagle [ Fri Jul 07, 2017 2:10 am ]
Post subject:  Re: Game doesn't launch

Hmm, weird.

Have you tried the 32bit launch option?

Also, have you tried running the exes manually with "Run as administrator" on?
Might also need to set windows 7 compatibility.

Only things I can think of at the moment. :think:

Might be some deeper UDK + Windows 8 problem.

Author:  Sahara [ Fri Jul 07, 2017 9:59 am ]
Post subject:  Re: Game doesn't launch

I don't have an option for 32-bit, not sure why

After running the UE3Redist.exe file as an administrator it installed the prerequisites, after launching the game from the desktop icon it started the 3 step first time installation then installed the prerequisites again, then those windows closed and nothing of the game came up, and again my steam friends list showed I was no longer in the game. The logs folder is the same as in the first post.

Are there any other exes you were referring to?

I'm not entirely sure what exactly I should set windows 7 compatibility to? Which specific file or folder or something? + idk if that'd help since I have windows 8? I'm just a little worried to start messing with the files where I don't know exactly what I'm supposed to do haha.

Author:  Black Eagle [ Sat Jul 08, 2017 1:20 am ]
Post subject:  Re: Game doesn't launch

Sure.

There are two exe files. One is a 32bit exe, the other is a 64bit exe.

You can find both files under the steam install folder "\Steam\SteamApps\Common\Viscera\Binaries\Win32(64)\UDK.exe"

Simply right-click on the file and go to its properties, then under "Compatibility" set it to run as administrator and select Windows 7 compatibility from the drop-down list.

Try running the 64bit exe if your operating system is 64bit. If that doesn't work, try the 32bit one.

Author:  Sahara [ Sat Jul 08, 2017 12:19 pm ]
Post subject:  Re: Game doesn't launch

I tried both the 32 and 64bit versions in windows 7 compatibility & in 8 and nothing worked :?

Still acting mostly the same as before - friends list saying I'm playing it for ~10 seconds now before no long saying I'm playing it.

Author:  Black Eagle [ Mon Jul 10, 2017 2:31 am ]
Post subject:  Re: Game doesn't launch

Freakin' stubborn thing.

Only other possible fixes I can find on the topic seem to be:

(1): Run in window mode.
You say you tried running the game with fullscreen off? Was the resolution set to be slightly lower than your monitor's, otherwise I probably won't work.

(2): Install updated PhysX drivers.
http://www.nvidia.com/object/physx-9.17 ... river.html

Try those two, hopefully one of them works. :-\
I'm not sure why the UDK has this problem. It seems just about every UDK based game is plagued by it. :think:

Author:  Sahara [ Mon Jul 10, 2017 10:25 am ]
Post subject:  Re: Game doesn't launch

Oof up till now I'd had the resx and resy matching my monitors lmao. Changed 'em to lower but it still didn't work :/

I did noticed that when I have fullscreen on it takes much less time to stop launching than when I have it false lol

I don't have an nvidia card on this computer - according amazon I've AMD Radeon HD 8610G. I'm not sure the PhysX driver would work? the supported products section doesn't say any radeon products. I'm worried it'll mess something up if I download/install that D:

I have another computer with an nvidia card, I could try downloading it on there and seeing if it has the same issue? (Only problem with that computer is anything internet related is slow as hell, that's another issue in itself)

Author:  Black Eagle [ Tue Jul 11, 2017 1:42 am ]
Post subject:  Re: Game doesn't launch

PhysX drivers don't just involve the GPU. If you have an NVidia card then PhysX uses GPU acceleration.

However if you don't have an NVidia card, then PhysX is still used by your system and the game engine, it just doesn't use the fancy NVidia GPU features.

Author:  Sahara [ Tue Jul 11, 2017 11:43 am ]
Post subject:  Re: Game doesn't launch

Downloaded and installed that, still isn't working :/

However it is taking significantly longer to say I'm not playing it than it did before, maybe that means some kinda progress?

Uuugh I feel like we're running out of options .~.

Author:  Black Eagle [ Wed Jul 12, 2017 2:10 am ]
Post subject:  Re: Game doesn't launch

Ugh. It's awfully persistent. I'm really at a bit of a loss here. :think:

You say the game doesn't produce a Launch.log file? I guess there's nothing in it I can look at is there?

It may help to know your system specs. What are they? And namely what OS are you running?

Also, are your other games launching fine? I've noticed the Steam client repeatedly tries and fails to launch games these days, seemingly at random until it's restarted.


Otherwise, if you're really annoyed and if it's still possible for you, you may want to consider a refund. Game might work better at another time when you've changed PCs or hardware. Hard to say what exactly the problem is. :-\

Author:  Sahara [ Wed Jul 12, 2017 9:07 pm ]
Post subject:  Re: Game doesn't launch

Dang :/

It does make a launch file but it's empty.

I'm running windows 8.1. This is my laptop:
https://www.amazon.com/Toshiba-s55d-a5383-Satellite-S55d-a5383/dp/B00FOXJ9NM

Yeah all my other games launch & work fine.

I guess I could try a refund since my friend gifted me the game to play with my group of friends but they've pretty much finished the game without me :/ feels bad to refund a gift.. not sure if you even can? lol. I could get him something with the refund money.. hmm..

Like I said earlier I have another computer w really slow internet but has better specs than the laptop I'm using. Would it be worth trying to download and run it on there? (reason I haven't yet, a 30 minute download on this laptop is ~4+ hour download on that pc.)

Author:  Black Eagle [ Thu Jul 13, 2017 6:26 am ]
Post subject:  Re: Game doesn't launch

Can certainly try that if you don't want to go with a refund.
Would be easiest to copy the downloaded content from your laptop onto your PC, if you can.

Otherwise I think you can refund gifts, the friend that gave it to you then just has to accept the refund request. I think that's how it works. :think:

Author:  Sahara [ Fri Jul 14, 2017 1:18 am ]
Post subject:  Re: Game doesn't launch

For whatever reason it works well on my other computer! So thats cool.. doesn't really give a good resolution to this thread though, lol.

Even weirder is that just general internet is hella slow on my pc but playing multiplayer games works fine. More stuff I don't get!

After 2 levels, the game seems nice n satisfying, Ima be enjoying this.

Thanks for trying to help get the game working on my laptop with me :D

Author:  Black Eagle [ Sat Jul 15, 2017 1:13 am ]
Post subject:  Re: Game doesn't launch

You're welcome. :)

I guess we'll never know what the issue was there. :-\

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